At MISK, customer satisfaction is our priority. We carefully inspect every order before dispatch. However, if you receive a defective, damaged, or incorrect item, we are happy to assist you with an exchange.

• Exchange requests must be made within 7 days of receiving your order.
• Items must be unused, unwashed, with original tags attached, and returned in their original packaging.
• Exchanges are accepted only for defective, damaged, incorrect, or size-related issues (subject to stock availability).
• Once your exchange request is approved, our courier partner will collect the original item and deliver the replacement item.
• If the requested size or product is unavailable, an equal-value store voucher may be issued.
• We aim to process all approved exchange requests within 7–14 working days.

For exchange requests or further assistance, please contact our Customer Support:

📞 WhatsApp / Phone: 0371-6225252
📧 Email: Contact@miskofficialpk.com
🕒 Customer Care Hours: Monday – Saturday | 10:00 AM – 6:00 PM (PKT)

Note: Sale and discounted items are not eligible for exchange or refund, except in cases where a defective or incorrect item has been delivered.